☎ 0330 059 9720
☎ 0330 520 2816
Help & FAQs
Customer Support
Home
Mobile Phones
Monthly Deals
SIM Only
Accessories
About Us
Contact
⌕
☎
☰
Home
/ FAQs
Frequently asked questions
Useful information about pricing, availability, affiliation, delivery, returns and plan terms.
Is PerfurMobUK an official network or manufacturer website?
+
No. PerfurMobUK is independent. Any third-party names or trade marks are used only to identify products or services.
Are displayed deal prices guaranteed?
+
No. They are illustrative “from” examples. The final price and full terms must be confirmed before you order.
Can a plan require a credit or eligibility check?
+
Potentially, depending on the actual provider and product. Any such requirement should be explained in the final offer before purchase.
Is 5G guaranteed everywhere?
+
No. Coverage and speed vary by network, location, handset capability, congestion and other factors.
Is roaming always included?
+
No. Roaming must be checked as part of the specific plan terms. Charges and fair-use limits may apply.
How do I ask about delivery or returns?
+
Read the Delivery and Returns pages, then call 0330 059 9720 or 0330 520 2816 for the terms that apply to your specific order.
How can I make a complaint?
+
Use either contact number and clearly state that you want to make a complaint. See the Complaints page for the recommended information to provide.
☎ Call 0330 059 9720
☎ Call 0330 520 2816
